:root{font-family:Inter,'Segoe UI',sans-serif;color:#18252e;background:#f4f6f7;--accent:#c8102e}*{box-sizing:border-box}body{margin:0}header{height:100px;padding:20px 5vw;display:flex;align-items:center;justify-content:space-between;background:#fff;border-bottom:1px solid #e1e6e8}.product{display:flex;align-items:center;gap:12px;text-decoration:none;color:#151515;font-size:28px;letter-spacing:-1px}.product img{width:46px;height:46px;object-fit:contain}.product small{display:block;font-size:9px;letter-spacing:2.2px;margin-top:4px;color:#7d858c}.head-right{display:flex;align-items:center;gap:24px}.puntapps{font-size:19px;font-weight:900;letter-spacing:-1px}.puntapps span{color:#c8102e}main{max-width:1220px;margin:0 auto;min-height:calc(100vh - 170px);padding:36px 24px 60px}footer{text-align:center;padding:22px;font-size:12px;color:#737d84;border-top:1px solid #e1e6e8}h1{font-size:38px;letter-spacing:-1.2px;line-height:1.15;margin:14px 0}h2{font-size:23px;letter-spacing:-.5px}h3{font-size:17px}p{line-height:1.65}small,.muted{color:#73808a}.eyebrow{font-size:11px;font-weight:700;letter-spacing:2px;color:var(--accent)}.login{display:grid;grid-template-columns:1.2fr 1fr;gap:90px;align-items:center;min-height:650px}.hero h1{font-size:58px;max-width:560px}.hero h1 span{color:var(--accent);font-weight:400}.hero p{max-width:450px;color:#73808a}.ticks{list-style:none;padding:16px 0;color:#485d66}.ticks li{margin:22px 0}.ticks li::before{content:'✓';color:var(--accent);margin-right:15px}.card{background:#fff;border:1px solid #e1e6e8;border-radius:14px;padding:28px;box-shadow:0 5px 25px #102c3605}.login .card{padding:40px}label{display:block;font-size:13px;font-weight:600;margin:18px 0 7px}input,textarea,select{width:100%;padding:13px;border:1px solid #cbd5da;border-radius:6px;background:#fff;color:inherit;font:inherit}textarea{min-height:120px;resize:vertical}button,.button{font:inherit;font-size:13px;font-weight:600;border:1px solid #d3dce0;background:#fff;color:#334954;border-radius:6px;padding:12px 18px;cursor:pointer;text-decoration:none;display:inline-block}button:hover{filter:brightness(.97)}button:disabled{opacity:.5;cursor:wait}.primary{background:var(--accent);border-color:var(--accent);color:white}.full{width:100%;margin-top:24px}.link{border:0;padding:8px 0;color:var(--accent);background:transparent}.row{display:flex;align-items:center;justify-content:space-between;gap:16px}.actions{display:flex;gap:12px;flex-wrap:wrap}.welcome{margin:30px 0}.brand{display:flex;align-items:center;gap:12px;font-size:19px;font-weight:750}.brand img{width:100px;height:55px;object-fit:contain}.badge{display:inline-block;font-size:11px;letter-spacing:.2px;border-radius:100px;padding:7px 10px;background:#edf2f4;color:#536570}.badge.open{background:#fff0e7;color:#a7511c}.badge.resolved{background:#e6f5ec;color:#267449}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin:26px 0}.stat{padding:23px 26px}.stat strong{display:block;font-size:32px;margin-top:10px}.toolbar{display:grid;grid-template-columns:1fr 190px;gap:14px;margin:24px 0}.ticket{width:100%;text-align:left;display:flex;align-items:center;justify-content:space-between;border:0;border-top:1px solid #e8edef;border-radius:0;padding:21px 8px;gap:16px}.ticket:hover{background:#fafbfc}.ticket strong{display:block;font-size:15px;margin:8px 0}.ticket small{font-size:12px}.list{padding:10px 25px}.empty{text-align:center;padding:50px 20px;color:#778791}.integration{background:#eef2f4;font-size:12px;padding:12px 16px;border-radius:8px;color:#5a6c76;margin:18px 0}.detail{display:grid;grid-template-columns:1fr 280px;gap:22px}.detail h1{font-size:30px}.body-text{white-space:pre-wrap;overflow-wrap:anywhere}.message{border-left:2px solid #e4e9ec;padding:8px 18px;margin:24px 0}.message small{display:block;margin:7px 0}.file{display:block;margin:12px 0;color:var(--accent);overflow-wrap:anywhere}.tabs{display:flex;gap:10px;flex-wrap:wrap;margin:25px 0}.tabs button.selected{background:#18252e;color:white;border-color:#18252e}.account{padding:18px 0;border-bottom:1px solid #e7ecef;display:flex;justify-content:space-between;align-items:center;gap:12px}.account small{display:block;margin-top:7px}dialog{width:min(600px,95vw);border:1px solid #dde3e6;border-radius:14px;padding:34px;max-height:90vh;overflow:auto}dialog::backdrop{background:#12242e66}.close{float:right;font-size:20px;border:0;padding:0 8px}#notice{position:fixed;top:12px;left:50%;transform:translateX(-50%);padding:15px 25px;background:#172d39;color:white;border-radius:8px;z-index:30;max-width:90vw;box-shadow:0 10px 30px #0002}#connection{font-size:11px;color:#926233}button:focus-visible,a:focus-visible{outline:3px solid #82b9e2;outline-offset:3px}.invite-result{overflow-wrap:anywhere;user-select:all;padding:18px;background:#f0f4f5;border-radius:6px}pre{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px}.split{display:grid;grid-template-columns:1fr 1fr;gap:20px}.warning{color:#9b5825;font-size:13px}.admin-sub{max-width:750px}.error{color:#b4162e}#dynamic-brand{display:none}
.crm-task{padding:22px 0;border-top:1px solid #e0e7eb}.crm-task form{display:flex;align-items:end;gap:16px}.crm-task label{flex:1}.crm-task button{margin-bottom:7px}.detail .card{margin-top:20px}#content>.card+.card{margin-top:20px}
@media(max-width:800px){header{height:80px;padding:16px 20px}.puntapps{display:none}.product{font-size:24px}.login{grid-template-columns:1fr;gap:24px;min-height:auto}.hero h1{font-size:40px}.hero .ticks{display:none}.login .card{padding:26px}.detail,.split{grid-template-columns:1fr}.stats{gap:8px}.stat{padding:17px}.stat strong{font-size:26px}main{padding:25px 16px}.row{align-items:flex-start;flex-wrap:wrap}.ticket{align-items:flex-start}.toolbar{grid-template-columns:1fr}.head-right{gap:8px}h1{font-size:30px}.actions button{padding:10px}.welcome{margin:20px 0}.crm-task form{display:block}}

.customer-login-logo{display:block;width:100%;max-width:330px;height:auto;margin:0 auto 12px;object-fit:contain}.login .card:has(.customer-login-logo){padding-top:8px}

.customer-brand{gap:18px}.customer-brand img{width:250px;height:90px;object-fit:contain;background:#fff;border-radius:10px;padding:8px 14px}.customer-brand>span{font-size:13px;color:#536570}@media(max-width:600px){.customer-brand{flex-wrap:wrap;gap:6px}.customer-brand img{width:220px;height:80px}.customer-brand>span{width:100%}.puntapps{display:inline-block;font-size:12px}}

.customer-brand .customer-logo-frame{display:block;width:310px;height:100px;overflow:hidden;background:#fff;border-radius:8px;flex-shrink:0}.customer-brand .customer-logo-frame img{display:block;width:100%;height:100%;padding:0;border-radius:0;object-fit:contain;transform:scale(2.25)}.customer-brand>span:not(.customer-logo-frame){font-size:12px}@media(max-width:600px){.customer-brand .customer-logo-frame{width:270px;height:90px}}

.customer-brand .customer-logo-frame{background:transparent;border-radius:0;mix-blend-mode:multiply}.customer-brand .customer-logo-frame img{background:transparent;border-radius:0}


.document-item{border-top:1px solid #e1e6e8;padding:20px 0}#signature-pad{display:block;border:2px solid #9aadb8;border-radius:8px;width:100%;height:170px;touch-action:none;background:white}#docs-upload,#docs-request{border-bottom:1px solid #e1e6e8;padding:20px 0}input[type=checkbox]{width:auto;margin-right:8px}

.app-update{position:fixed;bottom:18px;left:18px;right:18px;z-index:10000;display:flex;align-items:center;gap:16px;padding:20px;background:#fff;border:2px solid #c8102e;border-radius:16px;box-shadow:0 8px 35px #0003;max-width:900px;margin:auto}.app-update[hidden]{display:none}.app-update div{flex:1}.app-update p{margin:6px 0 0}.app-update button{white-space:nowrap}@media(max-width:600px){.app-update{flex-wrap:wrap;bottom:10px;left:10px;right:10px;padding:15px}.app-update div{flex-basis:100%}}